Privacy Policy

Introduction

Propel Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

Analytics Data

We use Google Analytics 4 to understand how visitors interact with our website. This service collects:

• Pages visited and time spent on each page
• Referral sources (how you arrived at our site)
• General geographic location (country/city level)
• Device type, browser, and operating system
• Anonymized IP addresses

We have configured Google Analytics to anonymize IP addresses, which means your full IP address is never stored.

Contact Information

When you contact us through our contact form or email, we collect the information you provide, such as your name, email address, and message content. This information is used solely to respond to your inquiry.

Cookies

Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Required for basic site functionality (e.g., theme preference)
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)

You can control cookie preferences through our cookie consent banner or your browser settings. Declining analytics cookies will not affect your ability to use our website.

How We Use Your Information

We use collected information to:

• Analyze website traffic and improve user experience
• Respond to inquiries and communications
• Ensure website security and prevent abuse
• Comply with legal obligations

Data Sharing

We do not sell your personal data. We may share data with:

• Google Analytics: For website analytics (subject to Google's Privacy Policy)
• Service providers: Who assist in operating our website, bound by confidentiality agreements

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise these rights, please contact us at hello@propellabs.ai.

Data Retention

Analytics data is retained according to Google Analytics default retention settings (14 months). Contact form submissions are retained only as long as necessary to respond to your inquiry.

Security

We implement appropriate technical and organizational measures to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@propellabs.ai